At Deer Manor Gourmet Mushrooms, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and disclose personal data when you use our website or engage with our services.
1. Information We Collect
We may collect various types of personal information from you, including:
- Contact Information: such as your name, email address, phone number, and postal address.
- Payment Information: such as credit card details, billing address, and other financial information necessary to process payments.
- Order Information: details of products or services you purchase from us.
- Communication Data: any correspondence or communications between us, including emails, messages, and feedback.
- Website Usage Data: information about how you interact with our website, including browsing history, pages visited, and device information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders, manage payments, and provide customer support.
- To communicate with you about your orders, account information, and updates.
- To improve our products, services, and website functionality.
- To personalise your experience and provide relevant content, offers, and recommendations.
- To comply with legal obligations and protect our rights and interests.
3. Data Sharing and Disclosure
We may share your personal information with third-party service providers and partners who assist us in operating our business, such as payment processors, shipping companies, and IT service providers. We require these third parties to handle your data securely and only use it for the purposes specified by us.
We may also disclose your information to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You may also object to the processing of your data or request that we restrict certain uses of your information. To exercise these rights, please contact us using the details provided below.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your web browser settings.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at farm@deermanor.co.uk or by mail at Polbae, Newton Stewart, Dumfries and Galloway, DG8 6RZ,
8. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material updates by posting the revised policy on our website or through other appropriate channels.
Last updated: 30 April 2024
