To maintain our commitment to excellence, we harvest our produce on the day of dispatch and conduct thorough quality checks before items leave our farm. While our packages are marked as fragile for careful handling, our produce is not dispatched in a temperature-controlled environment. Perishable goods are sent using Royal Mail’s Tracked 24 service for next-day delivery, while non-perishables are sent using Royal Mail’s Tracked 48 service.
Please note that we have no control over the handling of goods during transit, nor can we control the actual delivery time. Royal Mail’s delivery times, especially during peak periods like Christmas, may vary. For an assured next-day delivery, consider upgrading to Royal Mail Special Delivery (£15) by contacting us. In the unfortunate event of damaged goods, please provide photographs of the box, packaging, and damaged items when contacting us via email.
Thank you for choosing Deer Manor.
